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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of ayshe ahmed

ayshe ahmed

October 31, 2024

5  out of  5
rating by ayshe ahmed
"I enjoy working with Jose,Juan and Dan. Being their client for 2 years and they have being very helpful and kind.?"
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Dennis Hemphill

August 21, 2024

5  out of  5
rating by Dennis Hemphill
"Jose G. Did an excellent job. Communicating and answering all my questions. Working with my schedule. And explaining everything clearly. Always patience and we did everything online. Never had to step foot in the office. Great job!"
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OMEKA JOHNSON

May 7, 2024

5  out of  5
rating by OMEKA JOHNSON
"Keep up the good"
We responded:
"Thank you Omeka! We appreciate your business! -Dan "
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Elsa

April 16, 2024

5  out of  5
rating by Elsa
"After Increased Premiums Every Year By My Insurance Company, My Friend Referred Me To Dan Shaykevich State Farm Insurance Agency. I Have To Tell You What Great Service I Got From Agent Jose, Not Only Did I Get The Exact Same Policy I Had With My Prior Insurance, I Saved Hundreds Of Dollars Too. I Am So Grateful For Agent Jose, He Was Very Helpful, Patient And Knowledgeable, He Took The Time To Explain Every Ammendment Of My New Policy. If Your Current Insurance Company Keeps Raising Your Premium, I Highly Recommend You Call Dan Shaykevich State Farm Agency, You Won't Be Disappointed. Ask For 'Jose' From State Farm."
We responded:
"Thank you Elsa! Jose and the team work hard to take care of folks, and we really appreciate your feedback! Thanks! Dan "
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Rebecca Johnson

January 18, 2024

5  out of  5
rating by Rebecca Johnson
"Great deals great customer service 9 out of 10 recommend"
We responded:
"Thank you Rebecca! We appreciate your business! "
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Aldokhon Abdul123

November 17, 2023

5  out of  5
rating by Aldokhon Abdul123
"thanks guys"
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Brian Rice

August 28, 2023

5  out of  5
rating by Brian Rice
"My family was distraught during and after an incredibly severe thunderstorm that left severe hail damage to my roof and siding. Dan stepped up and was there to walk me through the process the entire way. My kids and wife feel safe and protected with our new exterior home and with Dan by our side. Thanks Dan!"
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Emily

March 13, 2023

1  out of  5
rating by Emily
"I was referred by my family member and didn't receive a response until almost a week later - then the original person I contacted gave my information to another agent without even asking. They couldn't insurance me and told me to contact the DMV or my credit "was that bad" - I called and checked BOTH. The DMV record is completely clean and my credit score is 600+ range which is not THAT bad based off three different credit bureaus. I'll never recommend or work with them again. I went to several other major insurance carriers for quotes a few minutes after doing thier jobs for them - I have my own insurance quots without any issues. Funny how four other agencies didn't see any "major" issues with my DMV record OR credit score 30 minutes after they couldn't help me."
We responded:
"Hi Emily, We appreciate your feedback and thanks for reaching out to us for a quote. Here's some clarification on the above. The person who called you is a licensed member of my account management team who handles all quoting of new customers. Our office runs as a team, and this team members job is to run new quotes for incoming customers. He works in our local office in Saint Francis. As agencies, we can only control so much. We enter in your information and underwriting decides eligibility. We certainly don't make a living by not ensuring folks, so as much as we want your business, we can only follow the underwriting guidelines that are provided. We are happy that you found some quotes that work for you and wish you the best of luck in your search for insurance. Best wishes! Dan "
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Heather Duquaine

January 16, 2023

5  out of  5
rating by Heather Duquaine
"Dan answered my question within seconds and made it easy for me to pay over the phone. The entire call was wrapped up in about 5 minutes, which is UNHEARD OF! I highly recommend!"
We responded:
"Thank you for the kind words, Heather. Making insurance easy is what we do! We look forward to working with you and appreciate your business!"
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Christy S

December 29, 2022

5  out of  5
rating by Christy S
"I needed an agent that could provide business use coverage on a vehicle that I may be purchasing on a weekend. My current company could not provide that service so i was referred to another State Farm agent who was not in town and his staff would not return calls. In desperation I reached out to Dan as he is local. Dan answered the phone and needed to reach out to his underwriting department for answers. Within 20 minutes he called me back and he was able to accomplish everything on that call. I switched both current policies to him and if I need the additional vehicle covered it is all quoted and gap coverage in place. He was very professional and the rates were slightly better than my current policy PLUS they can write the new policy if needed. To the other reviews about office hours - he was very upfront that he allows WFH from his staff and while he loves to meet people in person to call ahead for appointments. Very common in the post COVID era. As long as people answer the phone, I'm perfectly OK with that."
We responded:
"Thank you for the kind words, Christy! We appreciate your business and look forward to working with you!"
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Dorothy Zellmer

December 9, 2022

5  out of  5
rating by Dorothy Zellmer
"Dan was very helpful he's sent all doc needed right away. Thank you"
We responded:
"Thank you, Dorothy! We are happy to take care of your insurance needs! "
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Nick Hill

November 4, 2022

5  out of  5
rating by Nick Hill
"Juan and the crew have ALWAYS been amazing when it comes to any questions or help I need. Even via text, I get very quick responses, everything is explained to me in a clear way and simply put, I can’t express how great this team is. Highly recommend Sate Farm and this branch."
We responded:
"Thank you, Nick! We are happy to hear of your Remarkable experience with Juan and the team. We appreciate your business! Dan "
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Robert J. Mullins

October 29, 2022

5  out of  5
rating by Robert J. Mullins
"I had to get another new Visa Debit card and it's been hard to make sure all the companies I do business with receive the new card number. When it came to State Farm, I went right to Daniel Shaykevich and he gave me a link to the page on its Web site where I could enter the new information. I told Dan "It's so great to talk to person LIVE" to get something accomplished! Thumbs up, Dan, and thanks! Robert I got a notice from State Farm that my car insurance and homeowners policies with State Farm were about to be cancelled for nonpayment of premiums. It turns out that my payments were collected via my bank's debit card. What happened was that a parking meter swallowed up my debit card and it took a while for the bank to give me a new one, albeit with a different account number. Once I called Dan's office, his staff assured me my new debit card number would be recorded! What a relief! Thanks to Dan and his team!"
We responded:
"Thank you, Robert! We are happy to make doing business with State Farm easy for you! "
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Patrick M

October 27, 2022

5  out of  5
rating by Patrick M
"Very helpful and friendly answering all my questions about insuring my car and my apartment."
We responded:
"Thank you, Patrick! We appreciate your business and are happy to answer any additional questions you have!"
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magin razo

October 25, 2022

5  out of  5
rating by magin razo
"Dan and The State Farm crew are stellar when it comes to answering inquires and relaying information. Anytime I have questions or concerns they are always happy to assist me. I would highly recommend his insurance knowledge and services anytime. Thank you Dan for being so amazing!"
We responded:
"We appreciate the kind words Magin! Your trust means the world to us. Thank you! Dan "
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Elijah Jansen

October 24, 2022

5  out of  5
rating by Elijah Jansen
"We switched about a year ago and Dans office has been responsive and helpful. Would recommend"
We responded:
"Thank you, Elijah! We are happy to help with your insurance needs. "
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Mark Swosinski

October 20, 2022

5  out of  5
rating by Mark Swosinski
"Dan does a great job with my insurance."
We responded:
"Thanks Mark! We appreciate your feedback and your business!"
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Dennis Schroeder

October 19, 2022

1  out of  5
rating by Dennis Schroeder
"Worst insurance agent I've ever had. Unfortunately my previous agent retired and was just automatically moved to Dan. Extremely hard to get ahold of and of absolutely no help when you need it. Filed a complaint against him with State Farm and then I received a call from him trying to rectify the situation. Got several different excuses for why I wasn't taken care of originally ranging from being on vacation to having Covid. Definitely not trustworthy."
We responded:
"Hi Dennis, We apologize about your negative experience and look forward to getting this rectified. We appreciate your business and strive for exceptional customer service in every interaction. Have a great day! Thanks, Dan "
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L. Jaimes

October 13, 2022

5  out of  5
rating by L. Jaimes
"Dan and Co. are always helpful and responsive when you really need them. Dan took time to answer all of my questions when a tree went down in my yard."
We responded:
"We appreciate your feedback Leslie! I am happy we were able to help with the stress a tree fall can bring. Please let us know if you need any other assistance from the office! Thanks! Dan"
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Terry Schmit

September 20, 2022

1  out of  5
rating by Terry Schmit
"We have been with State Farm for more then thirty years and started out of the John May office that was in Cudahy. If I had a question or concern Jackie was always there to always help! Probably about 10 years ago the Cudahy office had closed so we switched over to Dan Shaykevich out of St. Francis. Recently, My wife gets into an auto accident (not her fault) and Dan Shaykevich / Juan were useless in helping her with it. They said to call the other insurance company as we have nothing to do with it! I highly recommend to stay away from that office as all they are interested in doing is collecting a paycheck. I told Dan today that we were canceling our insurance with him. He was rude and sarcastic and then asked why. I told him because I found rates much much cheaper elsewhere and the way they treated my wife was just awful. Customer service goes a long way."
We responded:
"Hi Terry, We apologize about your experience and certainly feel like there may have been some miscommunication/confusion from both ends. When advising you about the claim, we advised that if you weren't at fault and the other driver had insurance, you could go through the other insurance company and NOT pay a deductible. Most clients like to know all their options when it comes to filing a claim so we give all the options so our clients can make the best decisions possible. We certainly did not tell you to go through the other insurance company, we simply educated you about your options. In terms of your rates, I personally spoke to you on the phone for a half hour when you expressed you weren't happy with your rates. We reviewed your coverages and made sure you had all your discounts. As agents we only have so much control over pricing. A few weeks later when you called to cancel, I said I would take care of it for you, and it was submitted on the same day. It's unfortunate that this scenario has led to a negative review. We strive to do our best in every customer interaction, and we wish you the best with your new insurance provider. Thanks! Dan "
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MySpin

August 31, 2022

4  out of  5
rating by MySpin
"I misunderstood the information given to me by Dan, so I came up with a bad conclusion. He did his job properly."
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Mary Ladarom

August 10, 2022

5  out of  5
rating by Mary Ladarom
"Very friendly service!"
We responded:
"We appreciate the feedback Mary! We are happy to take care of all your insurance needs!"
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Miranda Rodriguez

July 18, 2022

5  out of  5
rating by Miranda Rodriguez
"Answered all my questions, and was very kind and helpful."
We responded:
"Thanks Miranda! Glad we can help!"
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Jessica Roman

July 1, 2022

5  out of  5
rating by Jessica Roman
"Exceptional customer service provided!"
We responded:
"Thank you Jessica! We appreciate your business!"
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Samantha Loehe

June 15, 2022

5  out of  5
rating by Samantha Loehe
"Quick, convenient and saved close to $100 per month on our coverage! Super responsive and even worked around my work schedule. Thank you!"
We responded:
"Thanks for the feedback Samantha! Looking forward to working with you!"